Shipping Policy

Fast, reliable, and free shipping to the USA, Europe & the UK.

🚚 Free shipping on every order.

🚚 Shipping & Delivery

• Processing: Orders are packed and shipped within 1–3 business days.
• 🇺🇸 USA: Ships from our US warehouse — typically 5–10 business days.
• 🇪🇺 Europe & UK: Ships from our EU warehouse — typically 5–10 business days.
• Cost: Free on all orders — no minimum spend.

🇺🇸 US customers — no surprise fees: Orders ship duty-free into the United States (well under the $800 US import threshold that covers virtually all orders), so you pay the price shown at checkout — no customs charges on delivery. EU orders are also delivered with no additional customs charges.

📍 Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package to your door.

⚠️ Damaged Shipments

If your package arrives visibly damaged, contact us within 48 hours of delivery with photos of the packaging and product (keep all packaging). Email support@midello.eu and we’ll make it right.

Company Information

Brand: MIDELLO
Company: Midell Consulting AS
Organization Number: 934 752 406 MVA
Address: Feiarvegen 114, 2265 Namnå, Norway
Email: support@midello.eu